Quality Improvement Monitor

Delray Beach, FL
Full Time
South County Mental Health Center
Mid Level
Quality Improvement Monitor
Come grow with us! South County Mental Health Center, Inc. is a private, non-profit Joint Commission Accredited Behavioral Healthcare provider located in South East Palm Beach County, Florida. Situated in the nationally designated city of Delray Beach, the Center provides a broad spectrum of inpatient and outpatient care to clients and their families in surrounding communities.  You can make a positive impact in the community on day 1! 

The QI Monitor will ensure that the organization delivers high quality services and adheres to required standards through monitoring and evaluating departments on an ongoing basis for internal and external compliance.
Compliance/Monitoring
 
  • Zero Suicide
  • ROSC Principles
  • Peer Reviews
  • Recovery Capital Index
  • Performance Outcome Measures
  • Financial/ Sliding Fee Scale review
  • Departmental Chart Compliance
  • HR documentation and training
  • Monthly report compliance to ensure accuracy
Performance Improvement Activities
  • Alert Leadership to trends and issues that arise from monitoring activities
  • Prepare and submit Outcome Measures to funding sources
  • Analyze Client Satisfaction results and report findings/deficiencies to Supervisors and Leadership
Facilitator & Record keeping
  • Attend Quality Improvement Meetings
  • Lead ROSC monthly Committee meetings
  • Documentation of meeting minutes (Clinical PI, Supervisors, etc.)
Business/Supervisory
  • Knowledge of Quality Management principles
  • Knowledge of external regulatory agency rules and standards
  • Knowledge of budgeting process as well as funding levels and sources
  • Demonstrate the ability to interpret and abide by confidentiality laws, abuse reporting guidelines, and client rights requirements and abide by a code of ethical and practice standard
Written & Verbal Communications
Ability to effectively communicate within all levels of the organization, both verbally and in writing

Functional, Specialized, & Technical 
Proficient with Microsoft Office (Word, Excel, Outlook)
Organizational skills are required

Analytical & Problem Solving 
Critical Analysis and attention to detail
Data Analysis and proficiency in statistical techniques

Minimum Education & Experience
Bachelor’s degree in Human Services, Health Services Administration, or related field

Preferred Education & Experience
Master’s degree in Human Services, Health Services Administration, or related field
1-2 years Mental health experience
1-2 years’ experience working in Quality Assurance

​​​​​​​Benefits
At SCMHC we offer full-time employees a full benefit package.  Just to name a few great benefits, we have health, dental, and vision.  Also, because we know how important our own mental health is, we offer paid time off, and we will help do our part to set you up for future with a great 401k+match.  Couple that with a competitive salary our amazing caring team, you cannot go wrong. 

Apply now.

Because of the work we do in the community, a full background check is required for all staff.

We are a drug free employer.

South County Mental Health Center, Inc is an EOE.

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